At Red Carpet Eyewear, we are committed to quality. If you experience a problem with your eyewear that is the result of a defect in materials or workmanship, Red Carpet Eyewear will replace your glasses under this warranty. It is at the sole discretion of Red Carpet Eyewear to determine whether damaged goods qualify as defective materials and/or workmanship under this warranty. For breach of any written or implied warranty on any Red Carpet product, consumers are limited to damages of replacement of the product with an identical or equivalent style at the discretion and election of Red Carpet Eyewear.
This warranty DOES NOT COVER accidental breakage, scratched lenses, any condition determined to be the result of abuse and/or misuse, or any condition determined not be the result of a defect. Red Carpet will not be liable for any other damages resulting from the use of any Red Carpet product. (Exclusions applicable only where state law permits.)
HOW TO FILE A CLAIM
To begin your claim, please complete the Warranty Claim Form below. Once your claim has been processed, you will be sent instructions on how to return your glasses to our Warranty Department. If your product qualifies under our warranty, your replacement glasses will be sent to you via the United States Postal Service and you will receive notification that your claim has been completed.
If your defective glass has been discontinued or is out of stock, you may receive a replacement of similar style and equal or lesser value.
Allow 2-3 weeks for warranty processing and delivery. For questions regarding the status of your warranty claim, please contact us using the subject line WARRANTY - [YOUR NAME].
Warranty valid for residents of the United States ONLY.